This is a wake-up call to trustees, and they are now taking this big risk on board big time. It is right to learn, and to question the assumptions about staff/trustee relationships that are brutally tested by the fundraising practice scandal. It is right to search our hearts about instrumental attitudes to supporters. What will not do is to retreat into attributing the scandal to the wilful blindness and incompetence of trustees. Reality is more challenging to different players, offering less satisfaction to the self-righteous.